Week 6: Client Experience
Welcome to Week Six : Client Experience
This week is about how to create a remarkable client experience, and how to support it with workflows and systems.
The goal for this week is to gain clarity around your processes: HOW you do things, WHO does it, and WHEN they do it.
You’ve upgraded your identity to CEO, you’ve created a vision for the business you want to build in the next five years, and you’re ready to create an efficient business that could scale if you wanted.
Now let’s put workflows in place to support that business and that growth.
WEEK SIX HOMEWORK:
Create a Refined Wedding Workflow
This week’s homework is that you will create a refined and simple Wedding Workflow using the parameters outlined in the lessons.
This Wedding Workflow will be the only thing you will turn in as your homework and, just like your time management system, you can turn it in however you’d like.
The questions in the Weekly Homework Guide in the Thrive Workbook are simply meant to support you in creating this final workflow and you do not need to turn in your answers.
8 Lessons
